سياسة الخصوصية

Stop&Go respects your privacy. This Privacy Policy explains how we may collect, use and protect personal information when you visit our website or contact us.

1. Who we are

This website is operated by Stop & Go Auto Accessories Trading L.L.C. ("Stop&Go"), part of the Gulf Coasts Group of Companies (GCCO).

City Walk (main branch): 75 Al Safa Street, Dubai, UAE. Motor City: Grandstand Retail Shop No 4 & 5, Motor City, Al Hebiah First, Dubai, UAE.

Phone: 800 786746 · WhatsApp: +971 800 786746 · Email: info@stopandgo.ae

2. Information we may collect

We may collect personal information when you contact us by phone, WhatsApp, email or through any contact option on this website. This may include:

• your name
• phone number
• email address
• vehicle information
• the product or service you ask about
• any message or information you choose to send us

When you use an "Order on WhatsApp" button, the message prepared for you contains the tyre you chose, the quantity and the price shown on the website. Nothing is sent until you send the message in WhatsApp yourself.

We do not ask you to submit sensitive personal information through this website.

3. How we use your information

We may use your information to:

• respond to your inquiry or order
• confirm availability, prices and fitting times
• arrange appointments and workshop visits
• communicate with you about your request
• improve our customer service and website information

4. WhatsApp communication

If you contact us via WhatsApp, your communication is handled through WhatsApp, which processes your data according to its own privacy terms. Please avoid sending sensitive information through WhatsApp unless necessary.

5. Cookies, tracking and delivery of the website

This website does not use marketing cookies, tracking pixels or analytics tools. It stores one technical cookie that remembers the language you chose (English or Arabic).

The website is delivered through Cloudflare, which processes technical information such as your IP address and browser details to deliver the site quickly and protect it against abuse.

Links to Google Maps open Google's own website, where Google's privacy policy and terms apply. If we add an embedded map or change our use of cookies, tracking or analytics in the future, we will update this Privacy Policy and, where required, ask for your consent.

6. Sharing of information

We do not sell your personal information. We may share information only where necessary to:

• respond to your request
• provide a product or service
• work with relevant product or service partners within our group
• comply with applicable legal requirements

7. Data storage

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer communication, service follow-up, administrative needs or legal requirements.

8. Your rights

Depending on applicable data protection laws, you may have the right to request access to, correction of or deletion of your personal information. To make a privacy-related request, please contact us:

Phone: 800 786746 · WhatsApp: +971 800 786746 · Email: info@stopandgo.ae

9. Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse or disclosure. However, no website, email or online communication method can be guaranteed to be completely secure.

10. Third-party websites and services

This website links to third-party services such as WhatsApp and Google Maps. We do not control and are not responsible for the privacy practices, terms, availability or content of those services.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version is published on this page.